Terms and Condition

Please carefully read the terms and conditions ("Terms and Conditions") beneath before ordering for any of the Goods or Services from http://www.mealtime.ng. By placing a meal order from this Website, whether it is by mobile phone, through our mobile applications or by some other accessible channel, you consent to these Terms and Conditions. We reserve the right to change, alter or update the terms and conditions of this Agreement at any time without prior notice. Modifications shall become effective immediately upon being posted at http://www.mealtime.ng website. The continued use of the Service after updates are posted is an acknowledgment and approval of the Agreement and its amendments.

Section 1:

Mealtime Food Introduction

We are Mealtime a food delivery service company, a brand of http://www.mealtime.ng, unless stated otherwise.

Section 2:


2.1. "Agreement" refers to these Terms and Conditions (T&Cs), the Privacy Policy, any payment instructions that you have provided and any other form that we may provide you with;

2.2. By "Privacy Policy" we refer to the policy accessible on our Website and mobile application that details how personal data are collected and stored;

2.3. "you", "your" and "yours" are refers to you, the individual who accesses this Website and places orders for the Mealtime Goods or Services we showcase on it. Entry through any other channel provided by Mealtime will also bound you to these Terms and Conditions;

2.4. "we", "us", "our", and "Mealtime" are references to the Company;

2.5. "Goods" refers to any goods that we may sell on our website for purchase from time to time;

2.6. "Service" or "Services" means any service that we can provide and that you may request via our Website and Mobile platform;

2.7. "Partner Restaurant" is a third party that has agreed to collaborate and partner with Mealtime in the preparation and/or delivery of the Goods or services.

2.8. 'Food Delivery' refers to perishable goods and any form of delivery service provided by both our Partner Restaurants and for which our Partner Restaurants are completely responsible;

2.9. "Website" is a reference to www.mealtime.ng website, our mobile apps or any other forum we choose to provide our products or services.

Section 3:


3.1. By placing the order via our Website, you enter into a contract with Mealtime regarding the processing and delivery of that order to the Participating Restaurant. If you pay online via our website and mobile platform, Mealtime will be liable for any returns or refunds. The Restaurant is however also responsible for the preparation, quality and delivery of your order. You consent to give us your information with particular care, and guarantee that these details are correct and full at the time of ordering. You must warrant that you have the credit or debit card information with your own credit or debit card and that you have sufficient funds to make the payment.

3.2 Any food that you can purchase from this website is only intended for use. Resale of Food or work as a third party agent is forbidden under this Agreement. You can only contract the Services while you are working as a principal.

3.3. You may be required to provide an e-mail address and password when ordering from this Website. You must ensure that you keep the combination of these details secure and do not provide this information to a third party.

3.4. Any request you place on our website will be subject to availability, capacity of delivery and acceptance by us. If you put an online order we will call you to confirm receipt of the order. The fact that you are getting a call from us doesn't automatically mean we can fulfill your request. After we've called you, we'll verify your meal availability and delivery capacity.

3.5. The confirmation call will specify delivery details including the approximate delivery time specified by the restaurant and confirm the price of the Food ordered.

3.6. If the Food ordered is/are not available or if there is no delivery capacity, we will also let you know by phone call.

Other Terms and Conditions

● All liability with respect to the goods purchased lies with the respective sellers and Mealtime shall be in any way responsible for the same.

● These Terms and Conditions shall be governed by and construed in all respects in accordance with the laws of the Federal Republic of Nigeria.

● In the event of any dispute, or disagreement between the parties in relation to this Agreement, the Parties shall at first, meet to negotiate in good faith to settle the matter amicably. Where Parties fail to resolve any matter within 21 days, it shall be referred to a sole Arbitrator to be appointed by the parties herein, or in the absence of such agreement, to an Arbitrator appointed by the High Court of Lagos State.

● The provisions of the Arbitration and Conciliation Act (Cap A18) Laws of the Federation of Nigeria 2004 shall apply to the arbitral proceedings. The decision of an Arbitrator appointed under this clause shall be final except where there is a manifest error in law or fact or miscarriage of justice.